try contacting the pre-installation and delivery team on 0800 052 1734 for further info or the activation number on 0800 953 9500 . 0 Kudos. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). On the day of activation, connect your new router to the master phone socket. I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. QuickStart self-serve installs are offered where there's previously been VM service, and so there's an assumption the co-ax connections are already inplace. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. I never activated my hub 3 or hub 4 I don’t think that is a virgin media as long you put it into modem mode it works I use a MikroTik hap ac2 and UniFi ap. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Here you’ll find all the help you need for Virgin Media related problems and issues. I’m having the exact same problem. The ZenWifi WIFI software has OOKLA - Speedtest embedded into it and when run It seems to be fluctuating between Download of 900Mbps ish to 1080Mbps and Upload of 56Mbps to 103Mbps). Select the correct HDMI input for your box. Manage Your Account. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. Conformation email from Virgin states 1st March 21 my new self install kit will be delivered by yodel & will receive a message from them with a 2 hour slot that day. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Stream box and remote remain property of Virgin Media. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals3 weeks ago. 3. Feel free to pause at other times, too! First, we need to get you activated. However, we couldn’t locate the wall socket in our place. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Joining in. I work from home and my previous contract will run out next week so I really cannot be without internet. Account - Mobile. 9% confident there is no Virgin Media socket installed. £8p/m extra or included with Gig1 or Volt. Using a laptop/desktop, open Address Book (top of screen) > New Contact > New Distribution List – add a List Name and your contacts’ names and email addresses > Create List. Stay safe online. Up to 3 WiFi Pods if needed. today). You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. We suggest using our online self-serve options first, as the quickest way to get any help you need. Virgin Media Ireland has made a substantial expansion to its reach in the broadband market through a new network deal with ESB-Vodafone joint venture Siro. Just be aware that changing installation or delivery dates might affect your Virgin Media start date and your first bill, but don’t worry – we’ll let you know if it does. I had virgin back in 2008. You may need to use the. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. We ordered the virgin media broadband kit for self installation. How to change my Virgin Media or Virgin Mobile package by phone. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Manage Your Account. Thu Aug 18 2022 - 05:00. £5 QuickStart home delivery to send your self-install kit direct to your door £30 technician installation to have had a specialist get your Virgin Media setup and running for you £35 package change activated the new service you added to your service (TV, broadband, home phone) hi I’ve ordered a self instalation router which was supposed to arrive 2 weeks ago but hasn’t. Virgin Media M125 Fibre Broadband. I have today received my self install kit. Turn on and get connected. In order to do so I will need. I ordered my self installation kit in August to arrive for the 11th of September, however, I have not received the package and any confirmation of delivery. If things have changed and you need to cancel your installation altogether, you’ll be able to get help with that online, too. Today’s announcement increases our network reach to 70% of all the premises in Ireland. QuickStart self-install pack delivery delayed by over 1 month. Re: Self Install kit not delivered. Account - Mobile. We would like to show you a description here but the site won’t allow us. A new line installation will add £49. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. It’s never been so easy to find, stream and record what you love. So clearly, the Virgin Media Stream box can do a lot – but it’s not perfect on any front. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. I can't find anything that tells me what should have been in the box but I have worked out that the card with WiFi SSID/Password is missing. Networking and WiFi. It does seem that with Virgin it can be a lucky dip and in general reviews say they are a nightmare to get hold of 🤣 but they do offer the speed and package we are after so fingers crossed it will go well. An enthusiastic and self-motivated individual who enjoys applying strategic and creative thinking across projects to achieve commercial objectives, brand. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. If you’re looking to review your bills, make a payment or check your usage you can do all of that within My Virgin Media, which is available to all our existing customers. Virgin Fibre Areas only. on 29-12-2022 15:46. I waited the 48 hours in here for an update and didn't receive anything. Thanks for reaching out to us and welcome to the Community Forums. TV 360 and home phone not currently available in 2022/23 network expansion areas. But apparently their system will not allow a self install they say it requires another engineer visit at a further £35. Within two working days you will receive a Welcome Pack with confirmation of your installation date. Up to 3 WiFi Pods if needed. Learn about QuickStart - Virgin Media's self-installation service. Yodel can bring your QuickStart kit to your door or. Thing is, I've been to the house, Virgin haven't, and I am 99. Experienced technicians are available for any non Virgin Media related technical questions. No setup fee. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. My Virgin Media App. We would like to show you a description here but the site won’t allow us. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. Self-install. QuickStart self-install pack not sent? encumbered_hog. 9% proven broadband reliability and our Best in Test 2023 result awarded by Umlaut, means you’ve already chosen Ireland’s Best Broadband. Your engineer will arrive at your chosen time on your chosen day. Choose self-install at checkout and your preferred delivery method, if you’re given the option when you’re ordering online. Please can someone help?This is a visual aid to support you through your Virgin Media installation process. 8 Virgin Media discount codes for November 2023. Security matters. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. We would like to show you a description here but the site won’t allow us. Virgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. Hi cfmmcl31, Thank you for reaching out to us in our community and welcome, glad to hear you are thinking of joining us in your new property, you can speak to our Sales team on 0800 183 1234. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the courier directly. Hi,I am new to UK and as per many people suggestion,i have selected Virgin as my home broadband and i applied successfully through online. Switching to Virgin Media? QuickStart self install; Broadband. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. Hi. Call the Pre-installation and delivery team on 0800 052 1734. Strong leadership skills to drive cross functional teams throughout the project lifecycle of a product to deliver high quality. Got my virgin media self install kit but I don't have a virgin socket. Step 3. You may find it is just a cable coming in through the wall, in which case a simple adaptor is what is needed. . What you now see depends on whether you have a technician installation or upgrade booked, or you. Virgin media expect me to pay £8 a month for booster boxes, I have declined this as I am already paying for a service that I am not receiving. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Download the Virgin Media Connect app Troubleshooting 19 Get more from your kit Get more from your kit. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the. You'll also receive your contract either by email or by post to check and sign. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. your franke kitchen solutions installation guides v4 wood flooring technical document niagara 4 installation guide how to install broadband quickstart virgin media appendix 4 of bs 7671 institution of engineering and technology installation guide. I just received my self installation kit, after circling the house i found out there is no box and in the house i found only phone sockets. As in subject, it was undelivered, so I ordered again, it was again undelivered… each time I was advised Yodel would be in touch with me with 2hour ETA window but they didn’t send me both times. Hi, I’m moving house and looking to sign up with Virgin to provide my broadband at the new address. Within two working days you will receive a Welcome Pack with confirmation of your installation date. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Account - Cable. in Email Saturday;We would like to show you a description here but the site won’t allow us. Choose plan Virgin Media installation: how to get Broadband installed and price Última actualización: May 29, 2023 Autor: Roams UK 1. how to install virgin broadband hubhow to install phonehow to return your kitThe new hub is being delivered 3 Nov. Delayed Installation in QuickStart, set up and connections 5 hours ago; Have a self install kit arriving tomorrow but still no tracking number in QuickStart, set up and connections yesterday; I am not getting my virgin broadband confirmation date in Networking and WiFi WednesdayNov 25, 2013. 0 once you have your Quickstart box. The new fibre phone line is designed to work with the same phones as the old copper line. Regards Paul. Self installation package not delivered Gordan1. Explain what needs to be done and book an engineer visit. I then received a text this morning stating my kit i. Call the Pre-installation and delivery team on 0800 052 1734. 3 million items such as routers and set-top boxes in 2020, meaning fewer items ending up in landfill. Video guide prepared by Luqman Khanis with how to self install virgin media pod. Like Sky Glass, the streaming TV from Sky, the Stream is a stepping stone. I recently moved to a new place and have ordered broadband self install kit. Hi, My self install pack was due to arrive yesterday but I still haven’t received it. Also, I haven't received any further communication from Virgin Media. Virgin Media also offers similar speeds. Exclusive student broadband deals with an '. 132Mb average speed. Hi, My self install pack was due to arrive yesterday but I still haven’t received it. I have ordered the M350 broadband on vrigin media and they say my order will arrive on wenesday (28/12/22) but on wednesday i have received the goneaway form and the virgin media sales team send me the email that the order is on hold and they are reviewing the. Hi . Any help please?On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3 hours ago; Virgin media green box in QuickStart, set up and connections 5 hours ago; broadband upgrade in Speed 6 hours agoCall the Pre-installation and delivery team on 0800 052 1734 and book a Tech install - 5111723. EE broadband – EE tends to chop and change the packages it offers without installation or delivery costs, so it's worth keeping an eye out and biding your time if EE is your preferred provider. Technician: No extra cost – If QuickStart’s unavailable. Mark as New; Bookmark this message; Subscribe. Self-install: We can deliver your QuickStart kit to any UK home address or your chosen Click & Collect point for no extra cost. If things have changed and you need to cancel your installation altogether, you’ll be able to get help with that online, too. If you in a property that's recently been added to Virgin Media's network we have another video th. . phone yourself. We’ll get you set up as one of our approved partners. [M. Pop the telly on: check its set to the correct Input and Virgin TV’s. The UK’s most popular channels, Catch Up services and built-in apps, in one place. 104Mbps average upload speed – 6x faster than the UK’s average upload speeds. Self-install Fastest average delivery: 4 days – not Sundays or UK Public Holidays. Select your device to open its self-install guide. Here’s how much we’ll credit you for the following service issues: £9. Click on Track Orders on the right-hand side of the My Virgin Media homepage. 13 minutes ago. On Tuesday, I received a text from Virgin saying it - 5167538. Note that this box will also need to be connected to the hub with either an Ethernet cable (best) or by WiFi. So you won’t need to hop around. So when virgin media rang me yesterday to renew my deal I was happy with the deal I got. Leave it off for about 10 seconds. Apologies for the issues that you have had with your recent installation appointment. On your day install we will require:Step 1. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. This promotion means you won’t pay the usual setup fee of £35. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. 05-12-2022 17:10 - edited 05-12-2022 17:10. Options. I've received nothing further to confirm the delivery date, any communication today regarding delivery and nothing arrived. I followed all instructions and I can see green wifi icon and green light blinking. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. £30 an appointment – If you can get QuickStart but choose not to. Hello,I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Got my virgin media self install kit but I don't have a virgin socket. 4. I would like to have some help from here. Choose self-install at checkout and your preferred delivery method, if you’re given the option when you’re ordering online. welcome to my new video were im looking at the set up of the virgin v6follow me twitter CreditsDonProducci - Sugar (Sugar. These prices are for new customers only. Hi, I’m moving house and looking to sign up with Virgin to provide my broadband at the new address. You might have to use microfilters to connect your landline phone as well as your broadband. Hi there, I have recently signed up for broadband and selected the self install kit for delivery. Reply. You call the shots—set up your Internet yourself, safely and conveniently. Apologies for the issues that you have had with your recent installation appointment. 3. Manage Your Account. on 17-03-2023 15:33. 0 Kudos. on 05-09-2023 19:05. This links to the splitter in your last photo. Nothing turns up so I call VM and they say they’re having issues with delivery parter Yodel, whereby VM are issuing the order and Yodel are apparently saying they have no order/delivery on their end. Receive your new router in the post. Options. No phone line. It's not technically FTTP as the cable running from the box into your home is what's known as a 'coaxial' cable (which is mostly made of copper, not fibre). We'll also go through what all those lights on the mode. I ordered a tv upgrade and maxit package and received two emails but none of them allow me to sign anything and it’s showing “ no orders or installation. A master socket is the main socket for the phone line in your home, not an extension socket. Account - Cable. Available with M50 broadband or faster. Also, I’ve never had an email confirming an account number so I can’t even log into anything to track the order. I received the self install pack but can't install it we need an engineer visit. If you’re a Virgin Media customer, download the My Virgin Media app to make managing your broadband, TV, and home phone accounts smoother and easier. Joining in. Mobile customers can also use the app to keep on. Self install kit delivery. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). Make sure that all of the wires are connected nice and finger tight, Then check whether it has been activated correctly on your account. My Virgin Media App. I’ve tried calling but the people I’m connected to keep hanging up. Turn on your TV and get connected. Download the free Connect app for iOS devices. Or you may be quicker than average! You won’t be involved the whole time. Virgin Media services are only available in eligible Virgin Media network areas. Here's what to expect when having Virgin Media Fibre Broadband installed in your home in terms of quality of installation including wiring, cable boxes, and. Options. i'm getting the hub 4 on saturday and want to know what other peoples experience has been with both this hub and this self install over paying the 30 pounds to get an engineer to do it. I have not long moved in this new house and all the connections in the house are phone connections all OpenReach. 091 personas han leído. Passionate about driving new digital products through end-to-end development life cycle to meet user requirements. Freedom TV is available to new Virgin Media customers only, subject to a 30 day rolling contract. Everything you need will be at your doorstep with easy-peasy instructions to get you connected. Mbps average. I have gone to attach the cable to the wall and it looks like it's a screw fitting. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). My QuickStart self-install kit was meant to have been delivered on August 18th, but it didn't arrive nor have I received any notification from Virgin or Yodel. I have ordered the M350 broadband on vrigin media and they say my order will. We would like to show you a description here but the site won’t allow us. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. You have the required socket which is in photo 3 (the one high up on the wall). Browse Virgin Media Virgin Media Community. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Reply. If it already has been - either because you're a previous customer or someone who lived in your home before you was - then you can use the Virgin Media QuickStart installation to get going. This option is not available for Virgin Media: Tivo® Service and homes that haven’t had cable services for a while, so check first to see whether you can. CEO of Virgin Media, Tony Hanway said: "At Virgin Media we are always pushing the boundaries of speed and service delivery for our customers. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Virgin Media Help - Get help, tips. You can have it posted to your home or collect it. Security matters. Entertain me; Broadband Deals. Or stream, control and manage. Just be aware that changing installation or delivery dates might affect your Virgin Media start date and your first bill, but don’t worry – we’ll let you know if it does. 0 or Hub 3. Yesterday I was supposed to. . We’ve now made business broadband installation so easy you can do it yourself. . I am hoping a membe. I could connect it in my house self install. I received it 2nd June due to Yodel delays. RachelG2. This promotion means you won’t pay the usual setup fee of £35. Virgin Media Help - Get help, tips and advice to m. Virgin Media; My Virgin Media; Shop;. Mbps average. You're fortunate that they promised self. Should’ve checked this before I ordered. Virgin Phone Switchover. I can not wait 30 days for internet connectivity. the 26th came and so did a Virgin employee who was ready to install the box. I understand why Virgin have offered self installation to me as the coax is there but need some advice about if the splitting is likely to cause issues, any information would be very useful. I can't push the cable onto the fitment! Please help as I have no clue what to do lol. Broadband, TV and phone;. Include dates, name ,address and all your account details. Switched On Families. Thu Aug 18 2022 - 05:00. on 24-05-2023 16:40. These prices are for new customers only. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. But since then I still haven't received the pack or any tracking code from Yodel. All the wall sockets I can see are for BT. Ready to kick off? Let's get you set up with QuickStart. These prices are for new customers only. Stream will also launch with a “Stream credit” system granting customers a 10. Stay safe online. I've seen you can change this in your Virgin account but in my Virgin Media Contract Information Sheet I have neither a Customer account number nor a customer area reference, instead just a "-" is stated. Virgin Media Help - Get help, tips. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. You're fortunate that they promised self installation, which means there is an existing cable to the street. uk' email address. We would like to show you a description here but the site won’t allow us. Learn about QuickStart - Virgin Media's self-installation service. CEO of Virgin Media, Tony Hanway said: "At Virgin Media we are always pushing the boundaries of speed and service delivery for our customers. If you're struggling with your math homework, our Mathematics Homework Assistant can help. Have you checked to make sure there is no other kind of connection? self install pack delivery. My problem is that the site the Hub will be placed is some 3 meters plus from the wall box. You call the shots—set up your Internet yourself, safely and conveniently. You have the required socket which is in photo 3 (the one high up on the wall). We have had virgin quite a few years back and I am not sure if this will work any help would be appreciated. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Include dates, name ,address and all your account details. . 4Ghz’ that you select. Browse Virgin Media Virgin Media Community. If you wish to add to or remove some of your services you can click here to see your options or call 1908 to discuss your options. However, I do not have any of the specified wall sockets available. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. Hi cfmmcl31, Thank you for reaching out to us in our community and welcome, glad to hear you are thinking of joining us in your new property, you can speak to our Sales team on 0800 183 1234. You can also cancel your order by SMS. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Vonage 2nd line. 3 weeks ago. 0 and phone. How can we - 5041171Lastly, may we ask if you know whether the install of the service in your new property is to be done with a self-install process (meaning we send the equipment for you to install following the QuickStart guide) or have we advised we'll need an engineer to attend? Please, share more and we're here to help you. try contacting the pre-installation and delivery team on 0800 052 1734 for further info or the activation number on 0800 953 9500 . Account - Cable. In regards to your set up, it would be handy if you're able to share any pictures of the cabling you have from the flat you're due to move into, so we can take a closer look. I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one? Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation. We’ll supply you with everything you need, including your kit, cables, router and a handy guide. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Got my virgin media self install kit but I don't have a virgin socket. Manage your installation appointment Got my virgin media self install kit but I don't have a virgin socket. 0. The delivery date on the email I received was today (9th May) but I do not move into the property until the 12th, I have had no further confirmation about the delivery of the kit but I am getting s. Whenever you request additional services or make a change to a bundle of our services, your minimum period may be extended for a period of twelve (12) months from the date Virgin Media activate the additional services, or. 4. Virgin media pod is an intelligent #wifi extender. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Virgin Phone. Switched On Families. Also, I’ve never had an email confirming an account number so I can’t even log into anything to track the order. 20 You can use your Virgin TV box remote to control theTo connect to the Back-up Hub, head to your device’s WiFi settings and select the Back-up Hub’s network name (it’ll start with ‘Huawei’), then type in the WiFi Key. Hello. We would like to show you a description here but the site won’t allow us. We can deliver your Quickstart pack within three working days of your order date for addresses on the UK mainland, or within four working days if you live in Northern Ireland. £95 Voucher 171123; Average speed* 132Mbps; Offer ends 23/11/23; Buy this deal See all Virgin Media deals. I’m just wondering if the self-install kit will be deliv. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. Tried looking but can't see a way to book an engineer for this? Call the pre-installation and delivery team on 0800 052 1734. What I was looking for is a white faceplate, taller than it is wide, on an exterior wall, with a threaded coaxial connection pointing towards the ground parallel to the wall - is that still what they would install?If it's a self install, the hub will be delivered by Yodel, and lord knows when it will arrive - if you get it in eight days and all is working you should consider yourself exceptionally lucky. On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3 hours ago; Virgin media green box in QuickStart, set up and connections 5 hours ago; broadband upgrade in Speed 6 hours agoCall the Pre-installation and delivery team on 0800 052 1734 and book a Tech install - 5111723. We can deliver your Quickstart pack within three working days of your order date for addresses on the UK mainland, or within four working days if you live in Northern Ireland. Manage Your Account. Quick start self install delivery in QuickStart, set up and connections 10 hours ago Still haven’t received my broadband and self install kit yet in QuickStart, set up and connections Saturday New Super Hub 5 192. Do: use the Connect app to run a super-intelligent WiFi home scan. Virgin Media. Information correct at 05/2017Hi, I purchased a self install pack as a new customer & had booked the delivery for today. Thank you. in Networking and WiFi yesterday; Unlock Virgin Media account. Sounds like the has not been activated, try: Equipment activation on 0800 953 9500. The agreement. 10. You can also add WiFi Max to our. Explain what needs to be done and book an engineer - 5321715. Explain what needs to be done and book an engineer visit. Further exclusions & legal stuff apply. The My orders screen pops up. Re: Self install issue. No Confirmation of Delivery for Order CH2050931441. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. They told me that some external work would be carried out and it would be finally set up on the 26th. . We would like to show you a description here but the site won’t allow us. then £44 a month. Main menu; Bundles. The QuickStart pack was supposed to arrive today, however, I have had no update on the order (no dispatch notification or yodel tracking ID). 2 2. No setup fee is available on all bundles, broadband & phone, and broadband only packages. There’s always a £50 charge if you need a new phone line. I got a self installation kit today which I’ve set up but hours later I still have no internet connection. Afterwards I received an email saying it will arrive on the 14th of September instead. on 03-12-2022 10:11. It is surface clipped usually. He said that the external work on the property had not been done and that. Your QuickStart pack will be delivered by courier within three working days (four days for Northern Ireland). Basically opened it, removed the connector and put there wire. Hi when I brought our new virgin package which is Ultrafast M500 Fibre Broadband. Stream box and remote remain property of Virgin Media. Thanks for reaching out to us and welcome to the Community Forums.